Contact us
Our UK-based support team is happy to help with orders, delivery, returns or product questions.
Email
We reply within one working day.
Support hours
Monday to Friday, 9am – 5pm UK time
Returns address
Provided by email once your return is approved — please don't post items to us first.
Before you write
Please include your order number if you have one. For delivery queries, the tracking link in your dispatch email usually has the fastest answer.
Health questions
We can help with fit, sizing and everyday use, but we can't give medical advice. If you have a health condition, please speak to a qualified healthcare professional.
This page is starter content for the Nexirah team to edit before launch. It is not legal advice — please have your policies reviewed by a qualified adviser.